Job Advert

Our Union runs Loco’s Bar and The Venue here at Brunel University London - We run these venues as both a social environment for students to enjoy, including our Clubs & Societies, and also as a revenue stream to help fund our services and activities, such as your academic representation & student experience.

This year will be challenging but working in our licenced venues will be a highly rewarding opportunity. You will have the opportunities to serve food, pour drinks and become a trained Starbucks Barista. All whilst working as part of a team. We’ll continue to keep you informed about our plans this year to operate venues that are safe for our members, with enhanced cleaning and new processes.

We’re looking for passionate, flexible & hard-working staff who are looking to work in a customer focused environment. 

Salary
The rate of pay is per hour, and has two bands - each band has it’s own specific role and responsibilities and we can talk to you more about this during the recruitment process.

AG1 - £10 per hour
AG3 - £10.50 per hour

Shift Patterns

All team members are required to work a variety of daytime, evening, late nights and early morning shifts over the seven day week and must be available for weekends. However, our shift patterns are flexible and we’ll do all we reasonably can to support you during your studies and exams. 

All successful applicants are required to work the key Mega Global events during the year, along with attending mandatory and compulsory training. (A failure to complete mandatory training will result in your job offer being withdrawn). Please note that any job offer is on the condition that you pass all right to work checks.

Our Values

Our Values are an important factor in The Union of Brunel Students as they drive our decisions. 

• Membership Driven

• Ambitious

• Empowering

• Accessible

• Integrity 

We would love to hear from you if you feel that you can bring these values alive! 

Bar Staff and Venues Job Description and Person Spec

Responsible To: Duty Manager - Grade: AG1 - Hours of Work: Zero-hours (Expected to be available to work minimum 2-4 shifts per week)

Job Function: The main purpose of this job is to ensure the customer receives the highest quality of services. 

• To serve all customers in a fast, professional and courteous manner.

• To ensure the customer receives a high standard of customer service.

• To maintain work areas and storage areas to a high standard of cleanliness, paying particular attention to Health and Safety guidelines.

• To assist in the checking of members’ ID when necessary.

• To ensure that all front of house areas are kept clean and clear of litter at all times and portray the Union in a professional manner.

• To assist in maintaining stock levels and stock rotation behind bars and within storage areas, notifying your direct supervisor of any concerns.

• To inform the Line Manager of any absence in line with procedure stated in the contract.

• Bring to the attention of your manager any comments reported to you by the customers.

• To be aware of and observe laws relating to licensing and have knowledge of the policies of the Union.

• To ensure all purchases are recorded through the appropriate EPOS systems using the procedure shown.

• To complete any such duties as agreed to be in keeping with the grade and general nature of the job.

• To implement and maintain appropriate systems as required, liaising with other Union staff as necessary 

Person Specification

The following criteria should be used to assist you in completing the application form. Please address all specifications and explain how you meet the requirements. 

Essential

• Good communication skills

• Ability to work within a team

• Ability to work under pressure

• Excellent customer care skills

• Ability to prioritise

• Genuine commitment to the Union and its values

• Honesty and integrity

• Strong personality

• Ability to deal calmly & confidently with customers.

• Hard working & reliable, with a strong work ethic

• Good personal hygiene

• Flexible/adaptable

• Common sense

Desirable

• Reside within commuting distance

• Previous experience of working in a customer facing environment or other relevant similar experience Skills

How to apply:

Send your CV with a cover letter explaining why you believe you are suitable for this role to Stephanie.Murphy@brunel.ac.uk