Here is our Venues Policy, including information on ticketing, entry requirements and photography.
When Loco’s or The Venue is trading (7 days a week during term time) the front door, from 7pm, is the Hamilton Centre main doors, where you walk in and out of the main atrium, next to Subway. There is strictly no entrance to the venues after 12am.
You will need your student ID card to enter the building once security is in place. Without student and government ID you will not gain access to either venue. You must also be Over-18, if you are not you will be refused entry and any tickets you may have purchased will become void and not suitable for a refund.
Tickets are non-refundable unless an event is cancelled or moved to another date. All refunds will be at the ticket value of the booking and will not include any booking fees.
All tickets; student & guests, only guarantee entry until 12am. Door tickets will go on sale at 10.00pm therefore if you arrive between 10:30pm and 11:00pm with a ticket and the venue is full, you will not be guaranteed entry. However if the Venue is not at capacity the ticket will still be valid. Please arrive before 11pm to avoid disappointment.
Tickets are only available to people aged 18 or over. If you are under 18 your ticket(s) will not be vaild and you will not be granted entry to the event.
By entering our venues you are consenting to appear in photographs published by LickList and used by us in marketing materials.
If you do not wish to appear in these please make this known to the photographer on the night and they will not include you in the photography. You may still appear in the background of photos of other people. To request that your photo is removed from our library please contact LickList directly, or if it appears in any of our marketing materials please contact us and we will remove it.
As a student aged 18 or over you can purchase tickets from the Union Reception or via the Union website.
You can purchase 1 ticket (for yourself) and also 1 guest ticket (subject to availability). Please see the guest ticket section below for more information on purchasing a guest ticket.
When you purchase a ticket you will not receive a physical ticket, but the details will be uploaded automatically to your Student ID card which will be scanned on entry. You must bring your physical Student ID card with you to redeem your ticket and gain entry.
If the event is free, you will still need your student ID card. It is suggested that you always carry your government or national ID with you too. For free events must also be Over-18, if you are not you will be refused entry.
There will be a limited number of guest tickets available for all Union events. These will go on sale at the same time as the student tickets. Students are allowed to purchase one guest ticket. The tickets are limited so once they are gone they are gone!
When you purchase a guest ticket you will be asked for the below information about your guest. You must fill out the information required before you can finalise your payment. The information will be held on file for 31 days after the event.
Information required for the purchase of guest tickets:
The information you provide at point of purchase must be correct and will be checked on the door alongside the ID that your guest brings with them. If the ID does not match the information given then entry will be refused. All guests must be Over-18, if they are not, they will be refused entry.
All guest tickets will only be on sale until 24 hours before the event, so if the event is a Friday they will come off sale at 8pm on the Thursday. Guests are not allowed to purchase tickets on the door.
The Venue reserves the right to refuse entry at any point for any reason deemed applicable by doorstaff or venue managers.
VIP Gold Cards are distributed to specific students in recognition of their position within their sport or society committee. These VIP Gold Cards entitle the holder to free entry to JUICY Wednesday and Mega Global events at The Venue before midnight. This VIP Gold Card also entitles the holder and a guest to free entry to all other nightlife events at The Venue before midnight. In order to gain the benefit of a VIP Gold Card anyone entering must bring the VIP Gold card with them to the event and must also bring their student ID.
There is a maximum of one VIP Gold Card per person. The VIP Gold card is non-transferable, and if the Venues team deem that you are attempting to share the card they have the right to confiscate it without warning. The VIP Gold Card is only valid until the stated expiry date and cannot be used after this time.
This VIP Gold Card is only valid for entry and does not provide any discounts on drinks inside The Venue or at Loco's Bar. The VIP Gold Card has no monetary value and cannot be redeemed for cash. The card holder, and any guests they may bring, must be over 18. The management retains the right to refuse this voucher at any time, for any reason. This does not affect your statutory rights.