Union of Brunel Students
Kingston Lane, Uxbridge,
Middlesex, UB8 3PH
Call 01895 269 169 | Send us an email
Our current response time is 3 working days from adviser and 7 working days for Senior Advisers.
Where to find us
We are in the Hamilton Building, in the very centre of the campus. We are on the ground floor, just behind the Costcutter shop, next to Loco's Bar.
We offer a drop in service every week day from 10-3, except Wednesday where we are closed between noon and 1pm. We are also closed every 2nd Tuesdays of the month for internal training.
If you cannot make our drop in sessions or prefer to contact us via email or over the phone, you can call or email us on the contact details above.
Emergency Loan applications are processed only before 12 noon. Applications received after midday will be processed the next working day.
We are closed on 2nd Tuesdays of the month for internal training.
Visiting the ARC
When visiting the ARC, to ensure we can deal with your query as promptly as possible, please ensure you bring all of the relevant paperwork concerning your enquiry. Without this information, the ARC Advisors may be unable to deal with your enquiry effectively and may need you to return with the relevant documentation. Thanks!
Proud holders of the Advice Quality Standards; quality assurance mark for advice agencies.
We are regularly audited and have to demonstrate that we are accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of our clients.
The ARC has six members of staff. All Senior Advisors offer general advice, but their specialist areas are as follows.
Joanna Smith, ARC Manager: Joanna specialises in money advice, including benefits, debt, budgeting, and student funding issues.
Ingrid Samuels, Senior Advisor: Ingrid specialises in housing and debt matters. She is also Money Doctors contact (e:email@example.com). Prior to working at the ARC, her career spanned both the public and private sector including corporate and civil litigation.
Ruth Sharma, Senior Advisor: Ruth specialises in academic matters, having previously worked in Higher Education for nine years.
Gosia Pialucha, Senior Adviser: Gosia's expertise is in university procedures and she is a very experienced adviser on issues of student funding.
Ade Bank-Anthony: Ade is also one of our first-contact Adviser. She can expertly assess your situation and allocate to an appropriate Senior Adviser or refer to other services.
- Brunel Chaplaincy: 01895 266 459
- Brunel Counselling: 01895 265 070
- Student Wellbeing 01895 267317
- Brunel Medical Centre: 01895 266 904
- Brunel Security (24 hours): 01895 255 786
- Cabwise: Text CAB to 60835 for local taxi rank information
- Hillingdon Hospital: 01895 238 282
- Rape & Sexual Abuse Helpline: 0808 802 9999