University Procedures 

We offer support and guidance relating to ALL university procedures. If you have a problem with your course, your studies and/or a member of staff, come and talk to us for confidential and independent advice on your options.

If you wish to appeal your academic results, we can offer in-depth advice regarding relevant procedures, merit of your case and grounds for appeal. Please click above on Academic Appeals

If you experienced difficulties which impacted on your academic progress, we can advise you on Extenuating Circumstances process. Please click above for a guide on Extenuating Circumstances.

If you are accused of any sort of disciplinary offence – either academic or non academic – then contact us without delay for help with understanding the procedures, and preparing your response. Please click above on Disciplinaries.

Equally, we can assist you if you are a subject of Fitness to Study or Professional Suitability procedures. Please click above for relevant Guides.

We can help if you wish to complain about something to the University. We are very experienced and can offer comprehensive and detailed assistance- but if we are unsure we can refer you to well-established solicitors who specialise in higher education law.

If students wish to seek external help, we recommend the barristers at Alpha Academic Appeals who specialise in academic appeals.  Except in very busy periods, they offer preliminary advice at no charge by telephone or by 'live chat' on the website. Please make sure that you discuss and agree the fees for further assistance and ensure this is affordable to you.

And finally, if you want to know what to do if you wish to suspend your studies, transfer to another course or University or if you’d like to withdraw, we can help with advice on steps to take.




Advice & Representation Centre: independent and confidential service of the Union of Brunel Students