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UNION OF BRUNEL STUDENTS: TERMS AND CONDITIONS

Cookies Policy | Data Protection & Information Security Handbook

 

www.brunelstudents.com is operated by the Union of Brunel Students. The Union is committed to protecting the privacy of its users while using the site.

 

  • By using www.brunelstudents.com you signify that you have read, understand and agree to be bound by these Terms and Conditions. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time without further notice. If we do this, we will post the changes on this page and will indicate at the bottom of this page the Terms and Condition's effective date. Your continued use of the service or the website after any such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to abide by these or any future Terms and Conditions, please do not use or access the service or the website. It is your responsibility to regularly review these Terms and Conditions.

  • If you are a student at Brunel University your details will be automatically held on this website. The details held are the details you gave Brunel University upon registration. If you wish to alter your registration details you must contact the Student Centre. The Union can not be held responsible for any inaccurate personal details.

  • Should you have chosen to opt out of Union membership, the Union will be provided with enough information to create an account for you. This is so that, in accordance with the Education Act (1994), you are able access all services and activities without being unfairly disadvantaged. The Union will not contact you if you have opted out of Union membership.

  • Should you have chosen to opt out of Union membership, you will not be able to nominate or vote in any of our elections, or take part in any democratic process. Should you wish to opt back in, you will need to contact the Student Centre.

  • Use of data is compliant with Brunel University's Code of Practice on Data Protection

  • We will not share your personal information for marketing or any other purposes without your consent. The Union will only send you information that is deemed relevant to your membership of the Union. Once you have updated your preferences, you have thereby given your consent to be contacted with relevant promotions, offers or information that you have expressed an interest in. IF YOU DO NOT WISH TO RECEIVE FURTHER UPDATES PLEASE EMAIL union.dataprotection@brunel.ac.uk. We will always respect your privacy and any personal communication between you and ourselves.

  • The website contains links to other websites. We are not responsible for the content, accuracy or opinions express in such web sites, and such web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked web site on or through the website or the service does not imply approval or endorsement of the linked web site by us. If you decide to leave the website and access these third-party sites, you do so at your own risk. Please advise us if you consider any third party links to be inappropriate, illegal or offensive.

  • You understand that the service and the website are available for your personal, non-commercial use only this includes any documents which you may download from the website.

  • All content on the website, including but not limited to design, text, graphics, other files, and their selection and arrangement (the 'Content'), are the proprietary property of the Union. All rights reserved. No content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the Union's prior written permission. You may download or print a copy of any portion of the content solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You may not republish content on any Internet, intranet or extranet site or incorporate the information in any other database or compilation. Any other use of the content is strictly prohibited.

  • All logos and service marks on the website are either trademarks or registered trademarks of the Union or its partners and may not be copied, imitated, or used, in whole or in part, without the prior permission of the Union.

  • You are solely responsible for any content that you publish or display on or through the website. You understand and agree that the Union may review and delete or remove any member content that in the sole judgment of the Union violate this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of members or others.

  • The Union makes no representations or warranties of any kind, either express or implied, as to the completeness, accuracy, reliability, suitability or availability of this website or the information, products or services contained in these pages or their fitness for any purpose whatsoever. Any reliance you place on such information is therefore entirely at your own risk.

  • Whilst every effort has been taken to ensure the accuracy of the information in these pages, their content is naturally subject to change. It is the responsibility of the user/reader to check the accuracy of relevant facts before entering into any financial or other commitment based upon them. In no event will the Union be held liable in contract, tort (including without limitation negligence) and/or breach of statutory duty for any direct, indirect, special, incidental or consequential loss or damage (including but not limited to any loss of data and/or economic loss and/or loss of profits) arising out of or in connection with the use of this website or the information contained therein.

  • Every effort will be made to ensure that this website runs without any problems or interruptions, however the Union will not be liable for and takes no responsibility for this website being temporarily unavailable due to technical or other reasons.

  • Read more about how we take your privacy seriously, and how we use cookies on this website.

 

TICKETS & Bar

  • For more information on our policies, visit our Venues page.

  • We are entitled to reject an order, and if we do so we will inform you that we have rejected it and also the reason for rejecting it. 

  • Tickets are stored on your account. To use a ticket you will need to arrive at the venue with your Student ID card and adequate proof of age.

  • Tickets can only be refunded if the event has been cancelled or moved to another date. All refunds will be at the ticket value of booking and will not include any booking fees. 

  • All tickets are advertised for sale subject to availability. In the event of us being unable to supply the tickets ordered, we will inform you as soon as possible. Where tickets are unavailable for any reason, we may propose to provide you with substitute tickets of equivalent quality and price. Should any tickets ordered not be available or any substitute tickets not be to your reasonable satisfaction, we ask that you return the tickets to us at your expense. If you have already paid for the substituted tickets or any tickets that are not available (for example, where you have paid by personal cheque), a full refund of the purchase price will be given. Please note that booking fees are NOT refundable.

  • We try to ensure that the prices indicated on the website are up to date and accurate. However, we accept no liability for any errors and omissions and the final price of tickets is the price in force at the time of us accepting your order. If a ticket has been listed at a lower price by mistake and you have ordered that ticket, we will inform you as soon as possible and give you the option to either reconfirm your order at the correct price or to cancel it. If we are unable to contact you we will treat the order as cancelled. If you cancel and have already paid for the tickets, a full refund will be issued. 

  • Tickets may only be used by the purchaser (unless they are guest tickets) and the purchaser must be present on the door. This is to stop the resale of event tickets for a profit. Repeated attempted abuse of the ticketing system will result in your brunelstudents.com account being suspended.

  • Tickets guarantee entry before 11.00pm, after which point there is no entry or re-entry. 

  • Promotions; The Union reserve the right to cancel retail price promotions/discounts without prior notice in the event a change of pricing policy, responsible retail guidance or alterations in wholesale prices.  All regular retail prices will be displayed within licensed areas.

 

IZZY INCENTIVES

  • Izzy Incentives is a free membership-based scheme offering discounts, rewards and free drinks in Locos and owned and administered by the Union of Brunel Students 
  • Izzy Incentives is only available to Students and Staff at Brunel University and must hold a brunel.ac.uk email account.  Only 1 membership is available per person
  • All members signing up to the scheme agree to be bound by these terms and conditions
  • Izzy Incentives will only use your personal data based on legitimate interest to promote and market our products and service.  We will not use your personal data for retail partners, media partners and services providers
  • Izzy Incentives is only available in Locos in the Hamilton Building at Brunel University on qualifying products for Izzy Incentives program
  • Points, rewards and discounts are only available on drinks (food not included) and will not be available on special discount products, during special events or Mega Events
  • Members will be required to present their QR code collect points on purchases, receive discounts and free drinks.  Points cannot be redeemed post purchase if not collected during the transaction.
  • Rewards, discounts and free drinks subject to change due to unforeseen technical issues, product availability, market fluctuations, financial constraints and changes in opening times Customers may be asked for proof of ID to confirm they are the legitimate holder of the Izzy incentive membership account being provided at checkout 
  • Points have no monetary value and can only be used to discount the price at the point of sale in Locos on qualifying products. Izzy Incentive accounts, points and vouchers cannot be transferred, bought, sold or traded in any way
  • Members can choose to leave the scheme at any time. By leaving the scheme members forfeit the right to any points already accrued.  Members wishing to leave the scheme should contact Izzy.Incentives@brunel.ac.uk
  • Rewards balance can be viewed via the QR code displayed in Locos
  • Reward points balance will reset to zero on 31st December, 15th April and 15th June annually to avoid the build-up of points and subsequent financial risk to the Union of Brunel Students.  Members will receive an email to remind them to use their points and that it is the members responsibility to ensure any points are used up before reset. 
  • The Union of Brunel Students may withdraw Izzy Incentives at anytime due to unforeseen circumstances, technical issues, product availability, market fluctuations, financial constraints and changes in opening times
  • The Union of Brunel Students may decline to issue, withdraw or cancel Izzy Incentives memberships, coupons, vouchers and points, in whatever form, and/or remove a member from the scheme if: there is reasonable belief of any abuse or attempted abuse of the scheme, any breach or attempted breach of these terms and conditions and/or those relating to the optional elements of the scheme, any behaviour relating to Izzy Incentives that involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.  
  • Points, discounts and rewards are only applicable to the member making the purchase at the point of sale and cannot be claimed by a third party (including serving personnel).  Any abuse or attempted abuse of this condition will be subject to disciplinary action
  • For the avoidance of doubt, any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.

MEMBERSHIPS

  • The following relates to memberships of Sports Clubs, Societies & other membership groups on our website.

  • Any current student is eligible to join our Sports Clubs and Societies. 

  • It is your responsibility to inform the Union of any relevant medical condition or previous injuries which may affect your safe participation in the activity.

  • By being a member of a society or club you may be participating in activities which involve an above average element of risk, in an environment where professional medical and rescue services may not always be immediately available. It is your responsibility to ensure that you fully understand the exact nature of each activity you undertake, the risks involved, the skill levels required and the equipment needed for your safe participation. You should never participate in an activity where you are unsure of any of the above aspects. If in doubt, ask your society or club committee members for further information. By signing up for membership you are indicating your agreement and are confirming that you have read, understood and agree to act in accordance with the above statement, the Constitution and Code of Practice guidelines.

  • Membership refunds will only be processed if requested to the Student Activities Manager within one month of purchase, unless there are exceptional circumstances.

  • By signing up for a membership you agree that your personal data (name, date of birth, student number, phone number and email address) will be processed to support the delivery and development of your club or society’s activity, and that your name and photograph may be used for publicity purposes in the form of news stories and social media releases.

  • By signing up for your membership you agree that images or videos of you partaking in club or society activity may be used in promotional or marketing materials, and published on official Union and University channels. If you do not wish to be photographed or filmed then it is your responsibility to let the union know at the time you purchase your membership.

  • By signing up for membership, elected committee members agree that their personal data (name, email address, student number, image) will be shared to the public on the Union website, as a means for interested parties to contact the groups committee with queries and questions relating to the club or society. Committee members agree that their email address can be passed to third parties that have a legitimate interest or query with regards to club or society activity. If you do not wish for your personal data to be published on the website for this reason, then it is your responsibility to let the union know at the time you purchase your membership.

  • By signing up for membership of one of our Sports Clubs you are agreeing to abide by the Team Brunel Code of Conduct and are aware that if in breach of this code of conduct you will be subject to the Union’s disciplinary processes.

  • By signing up for membership of one of our Society’s you are agreeing to abide by the Society Code of Conduct and are aware that if in breach of this code of conduct you will be subject to the Union’s disciplinary processes.

 

IMPORTANT FORMS AND POLICIEs

 

 SUBJECT ACCESS REQUEST

 

DATA RESTRICTION AND OBJECTION FORM

  • You can object to your data being processed by us here.

 

DATA RECTIFICATION FORM

  • You're able to adjust your data by clicking this link here.

 

Student Data Privacy Statement

  • You can access student Data Privacy Statement Here. 

 

DATA ERASURE FORM

  • You have the right to have your information erased by us. This is also known as the "right to be forgotten". You can find the link for this here.

 

ADVICE SERVICE CONFIDENTIALITY POLICY

The Advice Service understands confidentiality to mean that no information regarding a member using the service shall be given directly to any third party, who is              external to the Advice Service team, without the member’s prior expressed consent to disclose such information. (See here for the policy)

 

EMPLOYEE DATA PRIVACY STATEMENT

We are committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information                  about you during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR). It applies to all employees, workers and contractors. (See here for the statement)

 

Last revision of terms and conditions: 17th of June, 2024