On 31st March the contact centre telephone number has changed.
The Student Loans Company has launched 030 phone numbers for all customer lines, replacing 0845 business-rate phone charges.
Customer calls to SLC will cost no more than calls to geographic (01 and 02) numbers and will also count towards inclusive free call packages on mobile phones - so many students will now have their call costs covered.
SLC recognise that lots of their customers use their mobiles to call them and nowthey may be able to do so for free, with their calls included in free call packages.
The new number for you and your partners or parents is now: 0300 100 0607